Do haggle over your cell phone bill!
Posted by: KarenLynnI have been frustrated with my cell phone bill for about a year actually and to be honest I did procrastinate initially because I had just had surgery last year and I was exhausted. However this past October I started calling my cell phone provider about fees I was being billed in error etc… and they would always keep getting corrected and then they kept showing up. In December I asked to get a state employee discount which this particular provider offers it is substantial at 20% off. Well they told me it was applied immediately and it was not so I called in January they told me it would definitely be applied in February so I waited…..patiently. In February I opened my bill and indeed it was not there and I had another data fee which I had not used applied to another line on my cell phone. So I called them back again this time they retroactived my state employee discount to January but then told me I was not on the correct plan to receive it. My patience had worn thin and I got “unfriendly” demanding I speak to a supervisor and was told one would call me back from the local store. I never received a phone call I finally called the manager and basically said I was done with the company and was ready to turn in all my phones. Finally the manager of the store told me to come in and she looked at what we were paying put us on a less expensive plan that would accept my discount. Now everyone’s happy. I am saving about $40 a month as my entire family is on this plan. Now was it a pain? Yes. Was it tiring? Yes. Was it difficult? Yes. A lot of people will say it’s just not worth it and I say it is absolutely worth it for $480 a year yes thats it almost $500 worth of savings a year to call and complain about your bill. What could you do with $500 extra dollars?
- Tags: cell phone bill, complaints, discounts, expenses, haggle, haggling, saving money